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Home Remodeling Company: 10 Questions to Ask Before Hire

Questions to ask a home remodeling company prior to hire

When part of your home is made vulnerable, there is no such thing as too many questions! Any home remodeling project should begin with a detailed hiring process for the right home remodeling company. Credibility, experience, work quality and work efficiency should be highlighted in your search. Here are 10 very important questions to ask up front:

How experienced is you staff and how long have you been in business?

Like any company, the longer it’s been around the better. Experience is key, especially with remodeling projects. 20 years in business with 100 years of combined staff experience is much more comforting than three years in business with 10 years of staff experience. You don’t have to eliminate a less experienced remodeling company; however, maybe place a question mark next to that company rather than circling it.

Do you have a contracting license?

home remodeling companyRequirements differ by state; though, even if licenses are not required, it is highly recommended that you only hire a company that is licensed in the areas essential to your Dallas, TX home remodel. Contracting licenses are comforting to homeowners as proof is gained that a contractor has gone through the proper training and testing to earn a specific license. If the state mandates a contractor worthy of a license then you should be in good shape.

Can I see your certificate of insurance?

Proof in hand is always better than someone’s word. Confirmation that a company has both liability insurance and worker’s compensation insurance is vital to a home remodeling project. The absolute last thing that you want is to be held liable for any damages caused by workers or any injuries occurring to workers. A satisfying remodel is certainly towards the top of the priority list; however, protecting yourself and your home is #1 on the list.

Will you obtain necessary permits?

It’s not always required that a home remodeling company obtains the necessary building/construction permits for a job. With that said, situations are made much easier if your contractor does obtain the permits. It takes a headache away from you, plus, it shows the contractor’s willingness to provide an additional, helpful service before the project even begins. At the end of the day, you want the professionals to lead the way!

When do you expect the project to be complete?

You will without a doubt be inconvenienced for at least some time while your home is undergoing a remodel. But, wouldn’t it be nice to know exactly how long you will be inconvenienced? Depending on the size of the project, it’s unlikely a home remodeling company will be able to advice on the specific date and time in which the project will be complete. He/she should however be able to give a solid estimation. With that estimation, you’ve been given the power of expectation. If a job is not complete at the estimated time then you will be deserving of an explanation as to why not.

What is the payment schedule? Itemized bid?

You should have no trouble finding a contractor that allows you a payment schedule. Paying for the entire job up front is risky; instead, you want to pay for the work as the work is completed. It also helps to have an itemized bid prior to the start of the job. Having specific numbers to work with based on materials and labor rates is much better than relying on estimations. Estimations are gray areas that can lead to confusion and disagreement along the way.

Can you detail how many people will be working on the project?

This seems like somewhat of an unnecessary question, but you want to be sold on the process and sold on the people executing the process. You want to know how many people will be working on the job and how often the project manager will be on-site overseeing the project and updating you on the progress of the project. You want to be able to see the devotion put forth to give you your ideal home remodel.

What is the best way to get in contact with you? When is the best time to get in contact with you?

home remodeling companyObviously, communication is important. A general company phone number will not suffice. Rather, direct contact with the project manager is what you want. Discuss early on with a home remodeling company their preferred method of communication. Whether it be phone, email, text, in-person…this needs to be established from the get-go. Discuss the best times for communication as well.

What warranties are offered for materials/labor?

Warranties provide support to home remodeling projects. In the event that anything goes wrong from a labor standpoint or from a materials standpoint, it is nice to have a warranty so the issue can be fixed without you having to pay for it. A Dallas, TX home remodeling company should have a set warranty that is discussed with you in advance and presented to you in paper form. In addition, you should be able to obtain documentation of manufacturer warranties for materials and parts used in the project.

Do you have references I can get in contact with?

References are extremely helpful. You practically have a cheat code anytime you have the opportunity to discuss a company’s work with a past customer. More often than not, the past customer will be very forthcoming with information. You can cover customer service, quality of work, similarity of projects, timelines, etc. You should have very strong footing with where you stand in the hiring process after speaking with a reference.

For your home remodeling needs, give Flooring Source of Texas a call at (972) 778-6855! We promise answers to all of your questions and we promise to prove our experience in completing your desired remodel. Please visit our website—https://flooringsourcetx.com—and our blog for additional helpful remodeling input.